Home News & events Press Releases 2008 Sobinbank launches new internet banking service SobinDirect


sobinSobinbank, a Client of Compass Plus, has launched a new Internet Banking Service: SobinDirect. The SobinDirect Internet banking system allows Sobinbank customers to carry out a wide spectrum of operations through any computer with web-access, providing users with access to information about the state of their accounts, deposits and loans (including detailed statements). Card transactions can be monitored in real-time and payments to various services such as mobile network operators, Internet Service Providers, and utility companies are also facilitated.

The customer can activate the SobinDirect service practically in self-service regime. Bank personnel simply issue customers with an envelope containing registration information. With this information as well as a Sobinbank card the bank customer registers in the system through an ATM. After initial registration the customer activates the service within the bank. This way the bank ensures a high level of personal data protection, and can also optimally distribute workload on Bank personnel.

SobinDirect also allows linking additional cards to the service, establishing personal card limits and customers to correspond freely with the bank. The system’s security is guaranteed through a range of complex measures, amongst which are the following; introduction of an SMS code for card account transaction authorization, periodic password modification and a virtual keyboard on screen.

Sobinbank’s First Deputy Chairman of the Board Igor Duda said about the new system: “Remote banking is no longer a costly, image-making tool. Today it is a real working tool which enables to significantly reduce costs of retail banking transactions. Taking into account considerable volumes of operations in this business segment, it is no surprise that this innovation is of great interest to us.”

The SobinDirect Internet banking system, created on the TranzWare eBank product base and integrated with other Compass Plus solutions, was harmoniously incorporated into the bank’s remote banking infrastructure. Sobinbank continues to develop its contemporary banking services with the use of Compass Plus solutions making it possible to stay ahead of the competition in the retail services market.

TranzWare eBank and other Compass Plus solutions are also being used in the Fin-Online system of Finservice bank. This unique credit organization created by Sobinbank and one of the largest Russian retail outlet networks – ‘The Seventh Continent’, works on an in-store basis. The system’s statistics are testimony to the vast possibilities and ease of use of the Internet bank. From the moment of launch, over the course of four months more than 10 thousand users were registered in FIN-Online.

Sobinbank is a high tech commercial bank and features in the top thirty largest banks in Russia. The bank presents one of the widest collections of international card payment products in Russia and is rated as one of the 1000 largest banks of the world in The Banker (FT edition). Sobinbank is a fully-fledged member of the VISA International and MasterCard WorldWide payment systems and is a partner of Diners Club International.

Finservice Bank is a joint venture between Russian supermarket chain ‘The Seventh Continent’ and Sobinbank. Over 150 Finservice self-service ATMs work in twenty-four hour regime, thanks to which bank customers can pay off loans, withdraw cash, pay mobile service providers, Internet providers or even conduct currency exchanges.

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