JOB DESCRIPTION:
The Sales Support Analyst is responsible for the preparation and support of pre-sale events. This role includes participation in marketing and business related events, presentations and exhibitions in order to enable new sales of products and services and the acquisition new customers and business partners for the company.

• Make live demonstrations of the products functional capabilities and product interfaces
• Develop, prepare and maintain all relevant presentation materials
• Provide consultancy to customers and business partners on EFT-related applications
• Raise suggestions for the improvement and functionality extension of company's product and services portfolio based market developments, competitor activities and customer requirements.
• Participate in topical regional and international exhibitions and other marketing activities
• Continue to extend industry and market knowledge to include current products and the available technologies in the retail banking and electronic payments sector
• Work as an expert in the products and solutions offered by the company
• Maintain knowledge database
• Conduct scoping studies within the framework of pre-sales activity
• Perform duties pertaining to raining Instructors and Business Analysts, when necessary
• Assist in the project implementation process when necessary

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• Economics/finance/marketing/business related degree
• Strong knowledge of the EFT and retail banking industry
• Experience in building and managing consultancy/pre-sales teams
• Knowledge of IT, computer science or engineering
• Strong communication skills, both oral and written
• Knowledge of DB maintenance
• Proposal preparation experience
• Support of the preparation of contractual documentation

HIGHLY DESIRED SKILLS:

• Excellent presentation and communications skills
• Creativity and the desire for self-development
• Ability to work with little or no supervision and be results-driven
• At least 3 years of pre-sales/consultancy experience in the EFT and/or retail banking industry
• Customer focused with the ability to work well in a team
• Ability to work effectively and independently and to cope well under pressure whilst working to tight deadlines

JOB DESCRIPTION:
The Sales Support Manager is responsible for the preparation and support of pre-sale events. This role includes participation in marketing and business related events, presentations and exhibitions in order to enable new sales of products and services and the acquisition of new customers and business partners for the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review customer business requirements, prepare commercial proposals,proposal presentations and RFP responses for existing and potential customers
• Provide support to the Sales Manager in conducting sales of products and services, to include:
• initiating and managing requisite pre-sales activities
• preparing the requisite sets of contractual documents and obtaining approval
• implementing other company sales-related procedures
• Assist the Sales Manager in managing customer relationships within theregion, to include:
• monitoring customer business development
• maintaining personal relationships with key customer personnel
• conducting regular meetings with key customer employees
• keeping customers informed of product innovations
• promoting new solutions, products and services developed by the company and/or its partners
• participating in the planning of customer development budgets
• documenting all customer-related information on a regular basis as per company procedure
• Participate in topical regional and international exhibitions and other relevant marketing activities

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• Economics/finance/marketing/business related degree
• Strong knowledge of the EFT and retail banking industry
• Experience in building and managing consultancy/pre-sales teams
• Degree in IT, computer science or engineering
• Strong communication skills, both oral and written
• Knowledge of DB maintenance
• Experience of proposals preparation
• Support the preparation of contractual documentation

HIGHLY DESIRED SKILLS:

• Excellent presentation and communications skills
• Creativity and the desire for self-development
• Ability to work with little or no supervision and be results-driven
• At least 3 years of pre-sales/consultancy experience in the EFT and/or retail banking industry
• Customer focused with the ability to work well in a team
• Ability to work effectively and independently and to cope well under pressure whilst working to tight deadlines

JOB DESCRIPTION:
This is a Business Development & Sales position. Working with the Relationship Management Team, the successful candidate is expected to develop new business with existing customers with regards to software product licensing, professional services, processing services and third party products and services sales. The Account Manager will work closely with designated customers to include banks, processing centers and service bureaus, etc. This role involves extensive travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Establish and enhance relationships between the company and its existing customers
• Be accountable for the day-to-day management of customers
• Develop new business from existing customers (the customisation of existing systems, professional services and selling new systems):
  • Define customer business requirements
  • Prepare feasibility studies and proposals, pursue and close sales
• Achieve and maintain the agreed service levels for existing customers on both technical and business matters
• Establish and manage a long-term contractual relationship with the selected client base
• Provide an development path for the client
• Support the preparation of contractual documentation
• Deliver product and solution presentations to existing customers and business partners
• Participate in product, customer and country based research projects
• Integrate with the Sales Team
• Co-ordinate with the Marketing Division

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• Economics/finance/marketing/business related degree
• Strong knowledge of the EFT and retail banking industry
• Strong communication skills, both oral and written
• Strong knowledge of strategic public relations: relationship management, expectations management, conflict management through effective communications, etc.
• Willingness to travel a minimum of 15%
• At least 3 years of pre-sales/consultancy experience in the EFT and/or retail banking industry

HIGHLY DESIRED SKILLS:

• Ability to work in a global team environment and independently
• Ability to work in multicultural environment
• Creativity and the desire for self-development
• Pro-active, customer-focused and teamwork-oriented
• Highly motivated with excellent leadership skills
• Ability to work effectively and independently and to cope well under pressure whilst working to tight deadlines

JOB DESCRIPTION:
This is a Business Development & Sales position. Working with the Relationship Management Team, the successful candidate is expected to develop new business with potential customers in software products licensing, professional services and processing services along with third party products and services sales. The Sales Manager will work closely with designated customers to include banks, processing centers and service bureaus, etc. This role involves extensive travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Establish and enhance relationships between the company and its potential customers
• Establish and manage a long-term contractual relationship with the selected customer base
• Be accountable for the day-to-day management of prospects and customers
• Achieve and maintain the agreed service levels for potential customers on both technical and business matters
• Provide a development path for the customer
• Support the preparation of contractual documentation
• Participate in product, customer and country based research projects
• Deliver product and solution presentations to potential customers and business partners
• Research and report on current and potential industry trends
• Convey the company's strategy and marketing messages to the market
• Create value propositions and communicate the benefits of these to the market
• Design sales and marketing campaigns and put teams and task forces together to deliver them
• Work with the Marketing Division to co-ordinate marketing activities in order to generate leads
• Create and manage bids teams
• Manage business partner relationships
• Integrate with Sales & Sales Support Team

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• Economics/finance/marketing/business related degree
• Strong knowledge of the EFT and retail banking industry
• Strong communication skills, both oral and written
• Strong knowledge of strategic public relations: relationship management, expectations management, conflict management through effective communications, etc.
• Ability to work in a global team environment and independently
• Ability to consistently meet deadlines
• Availability for extensive travel
• Public speaking experience in demonstrating software solutions
• Proven sales skills
• A minimum 3-5 years of pre-sales/account/consultancy experience in the EFT and/or retail banking industry

HIGHLY DESIRED SKILLS:

• Ability to work in a global team environment and independently
• Ability to work in multicultural environments
• Creativity and the desire for self-development Pro-active, customer-focused and teamwork-oriented
• Highly motivated with excellent leadership skills
• Ability to work effectively and independently and to cope well under pressure whilst working to tight deadlines

JOB DESCRIPTION:
The main Project Manager’s activity is to develop and implement the company’s projects in the MEA region (directly related to the Company’s activity and meeting its strategic objectives) within the agreed timeframe, allocated budget and at the required quality level. The Project Manager will primarily be based at our Regional Sales and Project Management office in Amman, Jordan, and will also be required to travel customer-side when required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Analysis, objectives study and planning of executing projects;
• Assessment and risk management;
• Specification of working hours and necessary human resources;
• Project planning and forecasting;
• Proper preparation and maintenance of project documentation, as well as reporting on the initiation, progress in the development and completion of projects in accordance with international and internal corporate methodologies;
• Specifications agreement of Project and Schedules of implemented projects with the project participants;
• Labor and material resources receiving;
• Work organization through tasks distribution between the project team participants and work management;
• Monitoring of the project team participants activity and the status of tasks implementation according to the approved Schedule and Project specification;
• Planning, initiating and holding meetings with project team participants in the course of project implementation;
• Preparation of the periodical reports with project status;
• Approval of interim and final project reports;
• Results analysis;
• Project changes management;
• Quality management;
• Prevention and resolution of technical and human problems;
• Communication management among project team participants.

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• IT/Business/computer science/engineering/PM degree;
• The level of English knowledge is not less than С1(ALTE);
• Strong knowledge of the EFT and retail banking industry;
• Knowledge of project management basic principles;
• Experience in Project Management work;
• Advanced computer user;
• Knowledge of rules and technology of the International Card Association (at least VISA and MasterCard);
• Ability to work in a team and good skills in managing people;
• Excellent communication skills.

HIGHLY DESIRED SKILLS:

• At least 3 years’ experience of working in IT companies, processors, banks;
• Excellent presentation and communications skills;
• Creativity and the desire for self-development;
• Ability to work with little or no supervision and be results-driven;
• Customer focused with the ability to work well in a team.

JOB DESCRIPTION:
The main Implementation Engineer’s activity is to provide technical services for preparation, installation and configuration of Compass Plus and third parties’ software products during implementation of projects, technical support for clients, certification and testing services. The Implementation Engineer will be based at our Regional Sales and Project Management office in Amman, Jordan.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Analysis, objectives study and planning of executing works;
• Performance of the assigned tasks within specified time limits and with appropriate quality, both in the Company and in the Customers’ premises;
• Installation and configuration of server operating systems (Windows, Linux, HP-UNIX, and Solaris), Oracle database, as well as other third-party products required to run Companies’ software products;
• Installation, configuration to the Customer’s requirements and implementation of Companies’ SW products in Customers’ premises;
• Test performance and certification procedures on the Company Customers and Partners’ projects;
• Technical and information support to the Customers in the process of certification in International Card Association, as well as in the process of preparation to them;
• Technical and information support to the Company employees;
• Maintenance of required project documentation as part of the Project team;
• Submission of intermediate and final project reports as a part of the Project team;
• Weekly reports on the results of the project tasks implementation;
• Configuration, current state support of the test environment and conducting the own knowledge base;
• Participation in the development of algorithms and procedures for products certification and testing;
• Participation in the development and preparation of regulatory documents to improve the methods and quality of work.

DESIRED SKILLS & EXPERIENCE (Minimum Requirements Needed):

• IT/Business/computer science/engineering/PM degree;
• The level of English knowledge is not less than С1(ALTE);
• Perfect knowledge of operating systems server versions (Windows, Linux, HP-UNIX, Solaris), as well as Oracle database;
• Expert computer user;
• Knowledge of EFT and retail banking technology;
• Knowledge of rules and technology of the International Card Association (at least VISA and MasterCard);
• Ability to work in a team and good skills in managing people;
• Excellent communication skills.

HIGHLY DESIRED SKILLS:

• At least 3 years’ experience of working in IT companies, processors, banks;
• Knowledge of basic principles of project management;
• Creativity and the desire for self-development;
• Ability to work with little or no supervision and be results-driven;
• Customer focused with the ability to work well in a team.